Support

Need a hand with My Passport? We read every message and reply as fast as we can — usually within a couple of days.

Something broken?

Tell us what happened, what you expected, and your device model and iOS version if you can. A screenshot helps a lot.

Subscriptions & billing

Purchases and subscriptions are handled by Apple through your Apple ID. You can manage, cancel, or request a refund for a subscription in your App Store account settings. For anything unclear, email us and we'll point you the right way.

Your account & data

You can delete your account and all associated data directly from the App Settings menu. You can also download everything the app holds about you from Settings → Download my passport data. For data requests, see our Privacy Policy.

Feature ideas

The app has a "Request a feature" form in Settings — that's the fastest way to reach the roadmap. Emails work too.